olxhokiTerms of Use

We at olxhoki operate a sportsbook and gaming platform available in supported jurisdictions where local law permits. Our services include football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting. These terms set out the conditions under which we provide access to our platform, how we handle your account, deposits, withdrawals, and disputes.

By creating an account on olxhoki, you agree to these terms. We enforce them consistently across all users. If you do not agree, you should not use our platform. Our terms may change; we notify users of material changes via email or account notice.

This page covers account eligibility, deposit and withdrawal rules, bonus terms, market settlement, and dispute resolution. For specific questions about your account or a particular market, contact our support team.

Account Eligibility and Verification

To open an account on olxhoki, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use comply with your own jurisdiction's law.

We require identity verification before your first deposit or wager. You must provide a valid government ID (national identity card, passport, or driving licence) and proof of address (utility bill, bank statement, or rental agreement). Verification typically completes within one business day. If verification fails or is incomplete, we may suspend your account until documentation is provided.

You may hold only one account per person. Multiple accounts are prohibited and may result in permanent suspension and forfeiture of funds. We use automated checks and manual review to detect duplicate accounts.

Deposits and Withdrawals on olxhoki

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer from mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly for e-wallets and within one business day for bank transfers. We do not charge deposit fees.

Withdrawals return to the payment method you used for your original deposit. We process withdrawal requests within one business day for e-wallets and one to three business days for bank transfers. You cannot withdraw before your account verification is complete. Withdrawal amounts must not exceed your account balance.

Funds held in your olxhoki account are your property

We hold your funds in segregated accounts separate from our operating capital. In the event of insolvency, your funds are protected and returned to you.

Market Rules and Settlement

We settle all markets based on official results from the relevant governing body. For football, we use results from Liga 1 (Indonesian Football Association), Piala AFF (Asian Football Confederation), Champions League (UEFA), and other leagues as published. For live-dealer games, settlement is determined by the game outcome as recorded by our provider. For slot games, settlement is determined by the random number generator (RNG) outcome.

Markets close at the time specified on our platform. Once a market closes, no further bets are accepted. We do not reopen closed markets except in cases of clear data error verified against the official source.

If a match is abandoned, postponed, or declared void by the governing body, we void all related markets and refund stakes without profit or loss. If a result is disputed by the league or federation, we hold settlement pending official confirmation, then apply the confirmed result.

Bonus Terms

We may offer promotional bonuses to new or existing users. Any bonus offer is subject to specific terms displayed at the time of offer. Bonuses typically carry a playthrough requirement — a minimum amount you must wager before withdrawing bonus funds. Bonuses are non-transferable and may expire if unused within a specified period.

We reserve the right to cancel or modify bonus offers at any time. If you breach these terms or engage in prohibited conduct (see below), we may forfeit any bonus balance.

Prohibited Conduct

We prohibit the following on olxhoki:

Using multiple accounts or sharing account credentials with others
Placing bets with the intent to manipulate markets or collude with other users
Using automated tools, bots, or scripts to access our platform
Accessing our platform from a jurisdiction where our services are prohibited
Providing false or misleading information during account setup or verification
Attempting to exploit system vulnerabilities or bugs

If we detect prohibited conduct, we may suspend or permanently close your account and forfeit any balance. We may also report suspected fraud to relevant authorities.

Dispute Resolution and Our olxhoki Policy

If you believe a market was settled incorrectly or have a dispute about your account, contact our support team with your account ID and details of the dispute. We investigate all claims against official sources (league websites, game provider records, or transaction logs). We aim to respond to disputes within 48 hours.

If we cannot resolve your dispute internally, you may escalate to our complaints officer. We will provide contact details upon request. If you remain unsatisfied, you may pursue legal remedies available in your jurisdiction.

Note: We do not guarantee any outcome on any market. All betting carries risk of loss. No market is "guaranteed" to settle in your favour.

Jurisdiction and Applicable Law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. If you access olxhoki from a prohibited jurisdiction, you do so at your own risk and in violation of these terms.

These terms are governed by the law of the jurisdiction in which olxhoki is registered. Any legal action arising from these terms or your use of our platform must be brought in the courts of that jurisdiction.

Changes to These Terms

We may update these terms at any time. Material changes are notified to users via email or account notice. Your continued use of olxhoki after notification constitutes acceptance of the updated terms. If you do not accept updated terms, you should close your account.

Contact olxhoki

For questions about these terms or your account on olxhoki, contact our support team through the Help section in your account. We respond to support requests during operating hours. For urgent matters, use the escalation option in the Help menu.