olxhoki Casino & Sportsbook Data Care

This page describes what we collect when you use olxhoki—whether you access our sportsbook, live-dealer games, or slots via Android app, iOS browser, or desktop. We collect only what we need to run your account, process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks, verify your identity, and settle your bets on Liga 1, Piala AFF, Champions League, and other markets.

Our data practices are straightforward. We keep your email, phone, and payment details encrypted. We do not sell your data. We do not share your betting history with third parties outside the payment and compliance chain. This policy sets out exactly what we collect, why, and how you can request access or deletion.

If you have questions about how olxhoki handles your information, contact our support team through the Help section in your account, or reach out during business hours. We respond to data-access requests within 30 days.

Data We Collect on olxhoki

When you create an account on olxhoki, we collect your email address, full name, phone number, and date of birth. When you deposit funds, we record your payment method (the exact wallet or bank account used) and transaction amount. When you verify your identity—a requirement before any wager—we retain a copy of your government ID and proof of address.

As you use olxhoki, we log your bets (market, stake, result, settlement time), your game activity (slots spins, live-dealer hands), and your account access patterns (login times, device type). We also record your IP address and device identifiers so we can detect unauthorized access and prevent fraud.

We do not collect:

• Your exact location or GPS data (we use your registered address for jurisdiction checks only)
• Video, photos, or voice recordings from your device
• Your browsing history outside olxhoki
• Banking details beyond the payment method identifier (we never store full card numbers or bank account numbers)

How We Use Your Data

We use your data for four core purposes: account administration, payment processing, fraud prevention, and regulatory compliance.

Account administration: Your name, email, and phone let us send you account notifications (deposit confirmations, bet results, withdrawal status). Your device ID helps us recognize your regular login sessions and alert you if someone else attempts to access your account.

Fraud prevention: We analyze your betting patterns and login behaviour to detect suspicious activity. If we notice unusual betting volumes or access from multiple countries in a single day, we may freeze your account pending your verification. This protects both you and olxhoki.

Regulatory compliance: Indonesian law requires us to verify player identity, keep transaction records, and report suspicious activity to relevant authorities. We retain your ID copy and betting history for seven years to meet these requirements.

Third-Party Data Processors

We share your data with specific vendors who help us operate olxhoki:

• Payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment): They receive your transaction amount and payment method only, not your betting history.
• Odds and settlement vendors: They receive match results and bet outcomes (e.g., "1,000,000 staked on Liga 1 match winner") so they can calculate payouts. They do not see your name or account ID.
• Identity verification services: Third-party vendors encrypt and verify your government ID. We do not store the raw image; we store only a verification token confirming you passed the check.
• Cloud hosting providers: Our servers may sit outside Indonesia. Servers in Singapore, Australia, or other regions may cache copies of our database for backup and speed. Your data is encrypted in transit and at rest.

All vendors sign contracts requiring them to protect your data and use it only for the purpose we specify. We do not give vendors permission to resell your information.

Your Rights on olxhoki

You have the right to request a copy of all data we hold about you. Contact our support team with your account ID and email. We will provide a downloadable file containing your registration details, transaction history, and any identity documents we retained.

You can request corrections to your name, email, or phone number anytime through Account Settings. If your information was wrong or you want to update it, we will correct it within one business day.

You can request deletion of your account. When you do, we will anonymize your betting history (remove your name and contact details but keep the bet records for regulatory purposes) and delete your ID copies after the retention period expires. Account deletion is permanent and cannot be undone.

Cookies and Tracking

We use cookies to keep you logged in and to remember your account preferences (preferred payment method, favourite markets like Piala Indonesia fixtures). These cookies expire when you log out or after 30 days of inactivity.

We do not use tracking pixels or third-party analytics that follow you across the internet. We do not build an advertising profile of you. Our analytics vendor receives aggregated data only (e.g., "1,000 unique users accessed olxhoki on Monday") with no personal identifiers.

Data Retention and Security

We encrypt your password using industry-standard hashing; we never store it in plain text. Your payment details are encrypted and stored separately from your account profile. Your ID documents are encrypted and stored on servers with restricted access.

We retain your data as long as your account is active. After you delete your account, we keep anonymized betting records for seven years (for regulatory compliance) and delete everything else within 90 days.

Summary and Contact

We at olxhoki collect your name, contact details, payment method, and betting history to run your account securely and comply with Indonesian law. We do not sell your data, track you across the internet, or profile you for marketing. Your data is encrypted and accessible only to employees and vendors who need it to process transactions or detect fraud.

You can request a copy of your data, correct your details, or delete your account anytime. Identity verification is mandatory once per account; after that, you do not need to re-verify unless you change your registered address or our compliance team flags suspicious activity.

For questions about data privacy on olxhoki, contact our support team through the Help menu in your account. We respond to all data-access requests within 30 days. This policy may change; we notify you of material changes via email.